Post Installation Support
A long overdue review to say that Manny, Burnett's Arkansas Production Manager, is an exceptional representative. I first met Manny when he was brand-new with the company. Several of our new replacement windows had developed a gap between the sash and frame. He came out to understand the problem, researched the solution with his Tulsa counterpart, and made the repairs himself within a couple of days. He kept us informed throughout. Today (nearly a year later), he came out today to fix a lower sash that had popped out of the clip when I tilted the lower sash in to clean the window. He is so courteous and prompt. Thank you for continued great service!
